Have Questions?
We Have Answers.
Everything You Need to Know
How long does shipping take?
- Orders are processed and fulfilled within 1–2 business days.
- All orders ship within 3 business days from the brand’s warehouse.
- If your order contains items from multiple brands, you may receive separate packages — each shipped directly from its respective warehouse.
- Orders placed on weekends or holidays begin processing the next business day.
- You’ll receive a tracking email for each package as soon as it ships.
- U.S. shipping typically takes 5–7 business days. Carrier delays may occur, and FanFair is not responsible for delays once items are shipped.
How can I track my order?
Once your order is placed, you’ll receive a confirmation email followed by tracking details as soon as each item ships. Because we partner with multiple brands, you may get separate tracking links if your order includes products from different partners. You can click any tracking link in your email to see real-time updates on your package’s journey right to your door.
Will my order arrive in multiple packages?
If you order products from different brands that we’ve partnered with, they may ship separately. Each brand fulfills and ships their items directly from their own warehouse to ensure faster delivery and guaranteed authenticity. Don’t worry — you’ll receive tracking information for each package as soon as it ships.
Are all items authentic?
Absolutely. Every product sold through FanFair comes directly from our verified brand partners or licensed distributors. Many memorabilia items also include a certificate of authenticity or official hologram. We partner directly with the best 3rd party authenticators including Beckett, PSA, & JSA.
What if an item is out of stock?
Because we work with multiple partner brands, inventory can change quickly. If an item you ordered becomes unavailable, we’ll notify you right away and issue a full refund or help you find a similar alternative from another brand.
Do you ship internationally?
At this time, most of our partner brands ship within the United States, but some may offer international shipping depending on the product. You’ll see available shipping options at checkout for each item.